Due to the perishable nature of flowers, we are unable to accept returns. However, if you are not satisfied with your order, please contact us within 24 hours of receipt, and we will do our best to address any concerns.
Tracking your order is easy! Once your order is shipped, we’ll send you a confirmation email with a tracking number. You can use this number to track your order’s status on our Order Tracking page.
We accept major credit cards (Visa, MasterCard, American Express) and PayPal for secure and convenient payments.
Our flowers are sourced from select growers around the world known for their exceptional quality. We prioritize freshness, longevity, and unique varieties to ensure you receive the highest quality blooms available.
Absolutely ! We offer custom arrangements tailored to your preferences. Simply contact our team via [+971-4-8855977] to discuss your specific requirements.
We provide detailed size charts for each product to help you find the perfect fit. Please refer to the size chart on the product page to ensure you choose the right size.
We process orders quickly to ensure fast delivery, so modifications or cancellations may be limited. Contact our customer support as soon as possible, and we’ll do our best to assist you.
Yes, we offer gift wrapping services for a small additional fee. You can select this option during the checkout process.
Yes, each order comes with a care card that provides detailed instructions on how to best care for your specific flower varieties. Following these guidelines will help ensure the longevity and freshness of your blooms.
Yes, we offer online ordering with shipping options available. Contact us for more information.
Absolutely! Join our newsletter to receive exclusive offers, promotions, and updates on the latest fashion trends. You can sign up at the bottom of our homepage.
Creating an account is easy! Simply click on the “Sign Up” link at the top of the page and follow the prompts to enter your information. You’ll then have access to order history, wishlists, and faster checkout.
If an item you’re interested in is currently out of stock, you can sign up for notifications to be alerted when it becomes available again. Just enter your email on the product page, and we’ll notify you as soon as it’s back in stock.
Please contact our customer support team as soon as possible if you need to change your shipping address after placing an order. We’ll do our best to assist you, though changes may be subject to the order’s processing stage.
Floral Lounge
Get In Touch
- +971-4-8855977
- +971-50-9271222
- Al Thanya, Jumeirah Street, Dubai United Arab Emirates.
- info@floral-lounge.com
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